hibae Responsible Gaming — Fun, Safety and Limits
hibae believes every player's experience should be enjoyable and controlled. Our tools and guidelines keep you protected and informed.
Why Responsible Gaming Matters
Online betting and casino games can be a source of entertainment — but without control, they can lead to financial and mental health problems. hibae has always believed that responsible gaming is the foundation of a positive experience.
The core principle of responsible gaming on our platform is that every player makes their own decisions and sets their own limits. hibae provides both technical and human support to help you maintain those limits.
Remember — gambling is for entertainment, not a source of income. Winning and losing are both a normal part of the experience. Not chasing losses with impulsive bets is the mark of responsible behaviour.
Our Safety Tools
The following protection features are available free of charge on every hibae account.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount yourself. Once the limit is reached, no further deposits will be possible — you cannot go beyond your budget.
Session Time-Out
Enable automatic log-out after a set period of time. This helps you avoid spending too long on the platform and making decisions driven by fatigue.
Self-Exclusion
If you feel you need a break, you can temporarily close your account for a set period. Contact support and it will be activated within 24 hours.
View Gaming History
Your full betting and transaction history is available to view at any time. Understanding your spending patterns is the first step toward responsible decisions.
Reality Check Reminders
Pop-up messages at set intervals will remind you how long you have been playing and what your wins and losses look like — so you can make informed decisions.
24/7 Bengali Support
If you feel gaming is getting out of control, contact us immediately via live chat. Our support team is available day and night to help.
Recognise the Warning Signs of Addiction
Gambling addiction does not always appear suddenly — it develops gradually. If you notice the following signs in yourself or someone close to you, be aware and contact hibae support right away.
Do not ignore these signs
- Repeatedly placing bets to try to recover lost money
- Spending more than your set budget and feeling regret afterward
- Prioritising gambling over family, friends, or work
- Hiding or lying about the time or money spent on gambling
- Feeling restless or irritable when unable to gamble
- Thinking about earning from betting to cover everyday expenses
- Wanting to gamble using borrowed money or by selling assets
If you notice these signs, stop playing and speak to our support team. Asking for help is a sign of strength, not weakness.
6 Simple Tips for Responsible Gaming
Following these simple rules will keep gaming enjoyable and safe at all times.
Set a budget in advance
Decide how much you will spend in each session before you start. When that amount is gone, stop playing — trying to recover losses is never the smart move.
Stick to a time limit
Decide in advance how long you will play and set an alarm. Fatigue during long sessions affects your judgement and can lead to larger losses.
Do not play on impulse
Betting when you are angry, upset, or under the influence of alcohol is dangerous. Only play when you are in a clear and calm state of mind.
See gaming as entertainment
Betting is not a way to earn money; it is a form of entertainment. Only wager what you can afford to lose without it causing a problem.
Take regular breaks
Instead of playing for long stretches without stopping, take breaks in between. Have some tea, go for a walk, or spend time with family — this keeps a healthy distance from gaming.
Use your account limit features
Activate hibae's deposit limit, time-out, and self-exclusion features. These tools respect and support the decisions you make.
Detailed Overview of Safety Tools
You can enable or adjust any of these features at any time from your account settings.
Deposit Limit
Set a maximum daily deposit amount. The current minimum deposit is ৳500. Lowering a limit takes effect immediately; raising one takes effect after 24 hours.
Time-Out
Keep your account temporarily inactive for 1 day, 7 days, or 30 days. During this period, logging in, depositing, or betting will not be possible.
Self-Exclusion
For a long-term break, close your account for 6 months or more. Simply email support to get started.
Session Reminder
After 30, 60, or 90 minutes, a summary of your time played and balance will appear on screen — so you can decide right then whether to continue.
Age Verification Process
hibae ensures that only users aged 21 and above can hold an account on the platform. Age is confirmed through a national identity card or passport during account verification. If an account is suspected of belonging to an underage user, it is suspended immediately.
If minors have access to the device you use, keep your account secure from them — do not share your password and log out at the end of every session.
Questions and Answers About Responsible Gaming
Find answers to common questions here. For more detail, visit our FAQ page.
Need help? We are always here for you
If gaming feels out of control or you have any questions, contact our 24/7 Bengali support team right now.
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